MidAmerican is Suspending Disconnections and Waiving Late Fees
Financial struggles have hit Americans hard since quarantining for COVID-19 began. Many workers throughout Iowa and Illinois have endured having their hours cut or losing their jobs.
Luckily, MidAmerican Energy is doing its part to make things financially easier for its customers.
KCRG reports the company is temporarily halting disconnections for non-payment and they're also waiving deposits and late fees.
Additionally, MidAmerican will work with customers who need to set up payment plans. You can make arrangements by calling (888) 427-5632.
The company is also doing its best to protect workers by asking customers if anyone is under self-isolation and adjusting their work as needed. However, they did say emergency gas leaks, downed power lines, and other critical situations will get a response no matter what. The company outlined its COVID-19 plans on its website.